Privacy policy

PRIVACY POLICY OF THE SKLEP DLA LEKARZA ONLINE SHOP

This is an English translation provided for information. The Polish version of the Privacy Policy is the binding one.

TABLE OF CONTENTS:

  1. GENERAL PROVISIONS
  2. LEGAL BASES FOR DATA PROCESSING
  3. PURPOSE, LEGAL BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE SHOP
  4. RECIPIENTS OF DATA IN THE ONLINE SHOP
  5. PROFILING IN THE ONLINE SHOP
  6. RIGHTS OF THE DATA SUBJECT
  7. COOKIES IN THE ONLINE SHOP AND ANALYTICS
  8. FINAL PROVISIONS


1. GENERAL PROVISIONS

1.1. This privacy policy of the Online Shop is for information purposes, which means that it is not a source of obligations for Service Recipients or Customers of the Online Shop. The privacy policy contains above all the rules for the processing of personal data by the Controller in the Online Shop, including the legal bases, purposes and period of processing of personal data and the rights of data subjects, as well as information on the use of Cookies and analytical tools in the Online Shop.

1.2. The controller of personal data collected via the Online Shop is SKLEP DLA LEKARZA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (limited liability company) with its registered office in Dąbrówka (registered office address: ul. Jaśminowa 12, 62-070 Dąbrówka, Poland; correspondence address: ul. JUNIKOWSKA 64, 60-163 Poznań, Poland), entered in the register of entrepreneurs of the National Court Register under KRS number 0000781158; registry court keeping the company's documentation: District Court Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Register; share capital: PLN 5,000.00; tax ID (NIP) 7773348909, REGON 383062056, BDO 000563229, e-mail address: sklep@sklepdlalekarza.pl, telephone numbers: helpline 801 79 80 81, tel. +48 61 670 31 96, tel. +48 61 810 75 01 – hereinafter the "Controller", which is at the same time the Service Provider of the Online Shop and the Seller.

1.3. Personal data in the Online Shop are processed by the Controller in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) – hereinafter the "GDPR" or the "GDPR Regulation". Official text of the GDPR: http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32016R0679

1.4. Using the Online Shop, including making purchases, is voluntary. Likewise, providing personal data by the Service Recipient or Customer using the Online Shop is voluntary, subject to two exceptions: (1) concluding agreements with the Controller – failure to provide, in the cases and to the extent indicated on the Online Shop website, in the Terms and Conditions of the Online Shop and in this privacy policy, the personal data necessary to conclude and perform a Sales Agreement or an agreement for the provision of an Electronic Service with the Controller makes it impossible to conclude that agreement. In such a case, providing personal data is a contractual requirement, and if the data subject wishes to conclude the agreement with the Controller, they are obliged to provide the required data. The scope of data required to conclude an agreement is each time indicated in advance on the Online Shop website and in the Terms and Conditions of the Online Shop; (2) statutory obligations of the Controller – providing personal data is a statutory requirement resulting from generally applicable law imposing on the Controller the obligation to process personal data (e.g. processing data for bookkeeping purposes), and failure to provide them will prevent the Controller from fulfilling these obligations.

1.5. The Controller takes particular care to protect the interests of the persons whose personal data it processes and, in particular, is responsible for and ensures that the data it collects are: (1) processed lawfully; (2) collected for specified, lawful purposes and not further processed in a manner incompatible with those purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) kept in a form that permits identification of data subjects for no longer than is necessary to achieve the purpose of processing, and (5) processed in a manner that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organisational measures.

1.6. Taking into account the nature, scope, context and purposes of processing and the risks of varying likelihood and severity for the rights and freedoms of natural persons, the Controller implements appropriate technical and organisational measures to ensure and to be able to demonstrate that processing is performed in accordance with the GDPR. These measures are reviewed and updated where necessary. The Controller uses technical measures to prevent unauthorised persons from obtaining and modifying personal data sent electronically.

1.7. All words, expressions and acronyms used in this privacy policy and beginning with a capital letter (e.g. Seller, Online Shop, Electronic Service) shall be understood in accordance with their definitions contained in the Terms and Conditions of the Online Shop available on the Online Shop website.

2. LEGAL BASES FOR DATA PROCESSING

2.1. The Controller is entitled to process personal data where – and to the extent that – at least one of the following conditions is met: (1) the data subject has given consent to the processing of their personal data for one or more specific purposes; (2) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; (3) processing is necessary for compliance with a legal obligation to which the Controller is subject; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

2.2. Processing of personal data by the Controller always requires at least one of the bases indicated in point 2.1 of the privacy policy. The specific bases for the processing of personal data of Service Recipients and Customers of the Online Shop by the Controller are indicated in the next point of the privacy policy – in relation to a given purpose of processing personal data by the Controller.

3. PURPOSE, LEGAL BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE SHOP

3.1. In each case, the purpose, basis and period of processing as well as the recipients of personal data processed by the Controller result from the actions taken by a given Service Recipient or Customer in the Online Shop or by the Controller. For example, if a Customer decides to make a purchase in the Online Shop and chooses personal collection of the purchased Product instead of courier delivery, their personal data will be processed in order to perform the concluded Sales Agreement, but will not be made available to the carrier delivering parcels on behalf of the Controller.

3.2. The Controller may process personal data in the Online Shop for the following purposes, on the following bases and for the periods indicated in the table below:

Purpose of data processing

Legal basis for data processing

Data retention period

Performance of a Sales Agreement or an agreement for the provision of an Electronic Service, or taking steps at the request of the data subject prior to concluding the above agreements

Article 6(1)(b) of the GDPR (performance of a contract) – processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Data are stored for the period necessary to perform, terminate or otherwise end the concluded Sales Agreement or agreement for the provision of an Electronic Service.

Direct marketing

Article 6(1)(f) of the GDPR (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests of the Controller, consisting in looking after the interests and good image of the Controller and its Online Shop and in seeking to sell Products

Data are stored for as long as the legitimate interest pursued by the Controller exists, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activity. The limitation period is set out in law, in particular in the Civil Code (the basic limitation period for claims related to business activity is three years, and for a Sales Agreement two years).

The Controller may not process data for direct marketing purposes if the data subject has effectively objected to this.

Marketing

Article 6(1)(a) of the GDPR (consent) – the data subject has given consent to the processing of their personal data for marketing purposes by the Controller

Data are stored until the data subject withdraws consent to further processing of their data for this purpose.

Expressing the Customer's opinion on the concluded Sales Agreement

Article 6(1)(a) of the GDPR (consent) – the data subject has given consent to the processing of their personal data for the purpose of expressing an opinion

Data are stored until the data subject withdraws consent to further processing of their data for this purpose.

Keeping accounting records

Article 6(1)(c) of the GDPR (legal obligation) in conjunction with Article 74(2) of the Polish Accounting Act, consolidated text of 30 January 2018 (Journal of Laws of 2018, item 395, as amended) – processing is necessary for compliance with a legal obligation to which the Controller is subject

Data are stored for the period required by law obliging the Controller to keep accounting records (5 years from the beginning of the year following the financial year to which the data relate).

Establishing, pursuing or defending claims that the Controller may raise or that may be raised against the Controller

Article 6(1)(f) of the GDPR (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests of the Controller, consisting in establishing, pursuing or defending claims that the Controller may raise or that may be raised against the Controller

Data are stored for as long as the legitimate interest pursued by the Controller exists, but no longer than the limitation period for claims that may be raised against the Controller (the basic limitation period for claims against the Controller is six years).

Use of the Online Shop website and ensuring that it works properly

Article 6(1)(f) of the GDPR (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests of the Controller, consisting in running and maintaining the Online Shop website

Data are stored for as long as the legitimate interest pursued by the Controller exists, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activity. The limitation period is set out in law, in particular in the Civil Code (the basic limitation period for claims related to business activity is three years, and for a Sales Agreement two years).

Keeping statistics and analysing traffic in the Online Shop

Article 6(1)(f) of the GDPR (legitimate interest of the controller) – processing is necessary for the purposes of the legitimate interests of the Controller, consisting in keeping statistics and analysing traffic in the Online Shop in order to improve the functioning of the Online Shop and increase sales of Products

Data are stored for as long as the legitimate interest pursued by the Controller exists, but no longer than the limitation period for the Controller's claims against the data subject arising from the Controller's business activity. The limitation period is set out in law, in particular in the Civil Code (the basic limitation period for claims related to business activity is three years, and for a Sales Agreement two years).

4. RECIPIENTS OF DATA IN THE ONLINE SHOP

4.1. For the Online Shop to function properly, including for the performance of the Sales Agreements concluded, the Controller needs to use the services of external entities (such as a software provider, a courier or a payment service provider). The Controller only uses the services of processors that provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of the GDPR and protects the rights of data subjects.

4.2. Personal data may be transferred by the Controller to a third country, and the Controller ensures that in such a case this will take place in relation to a country ensuring an adequate level of protection – in accordance with the GDPR – and, in the case of other countries, that the transfer will take place on the basis of standard data protection clauses. The Controller ensures that the data subject is able to obtain a copy of their data. The Controller transfers the personal data collected only where and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.

4.3. The Controller does not transfer data in every case or to all the recipients or categories of recipients indicated in the privacy policy – the Controller transfers data only when this is necessary to achieve a given purpose of processing personal data and only to the extent necessary to achieve it. For example, if a Customer uses personal collection, their data will not be transferred to a carrier cooperating with the Controller.

4.4. Personal data of Service Recipients and Customers of the Online Shop may be transferred to the following recipients or categories of recipients:

  • carriers / forwarders / courier brokers / entities operating the warehouse and/or the shipping process – in the case of a Customer who uses delivery of the Product by post or courier in the Online Shop, the Controller makes the Customer's personal data available to the selected carrier, forwarder or intermediary delivering parcels on behalf of the Controller and, if the shipment is sent from an external warehouse, to the entity operating the warehouse and/or the shipping process – to the extent necessary to deliver the Product to the Customer.
  • entities that are subcontractors under the Sales Agreement concluded with the Customer (e.g. Product installers) – in the case of a Customer who has concluded with the Controller a Sales Agreement requiring all or part of the services to be performed by a subcontractor, the Controller makes the Customer's personal data available to the selected subcontractor performing the agreement on behalf of the Controller to the extent necessary for its performance.
  • entities handling electronic or payment card payments – in the case of a Customer who uses electronic or payment card payment in the Online Shop, the Controller makes the Customer's personal data available to the selected entity handling such payments in the Online Shop on behalf of the Controller to the extent necessary to handle the Customer's payment.
  • providers of review survey systems – in the case of a Customer who has agreed to give an opinion on the concluded Sales Agreement, the Controller makes the Customer's personal data available to the selected entity providing a system of surveys reviewing Sales Agreements concluded in the Online Shop, on behalf of the Controller, to the extent necessary for the Customer to give an opinion using the review survey system.
  • service providers supplying the Controller with technical, IT and organisational solutions enabling the Controller to run its business, including the Online Shop and the Electronic Services provided through it (in particular providers of software for running the Online Shop, e-mail and hosting providers and providers of company management software and technical support to the Controller) – the Controller makes the Customer's personal data available to the selected provider acting on its behalf only where and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
  • providers of accounting, legal and advisory services supporting the Controller (in particular an accounting office, a law firm or a debt collection company) – the Controller makes the Customer's personal data available to the selected provider acting on its behalf only where and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
  • providers of social plug-ins, scripts and other similar tools placed on the Online Shop website that allow the browser of a person visiting the Online Shop website to download content from the providers of those plug-ins and to transfer the visitor's personal data to those providers for this purpose, including:
    • Meta Platforms Ireland – the Controller uses Facebook social plug-ins on the Online Shop website (e.g. the Like and Share buttons) and therefore collects and makes available the personal data of the Service Recipient using the Online Shop website to Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) to the extent and in accordance with the privacy rules available here: https://www.facebook.com/about/privacy/ (these data include information about activities on the Online Shop website – including information about the device, websites visited, purchases, advertisements displayed and how the services are used – regardless of whether the Service Recipient has a Facebook account and whether they are logged in to Facebook).

5. PROFILING IN THE ONLINE SHOP

5.1. The GDPR requires the Controller to provide information on automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR, and – at least in those cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject. With this in mind, the Controller provides information on possible profiling in this point of the privacy policy.

5.2. The Controller may use profiling for direct marketing purposes in the Online Shop, but the decisions it takes on this basis do not concern the conclusion or refusal to conclude a Sales Agreement or the possibility of using Electronic Services in the Online Shop. The effect of profiling in the Online Shop may be, for example, granting a person a discount, sending them a discount code, reminding them of unfinished purchases, sending them a proposal for a Product that may match their interests or preferences, or offering better terms compared to the standard offer of the Online Shop. Despite profiling, the person decides freely whether they wish to use the discount or better terms received in this way and make a purchase in the Online Shop.

5.3. Profiling in the Online Shop consists in automatically analysing or predicting a person's behaviour on the Online Shop website, e.g. by adding a specific Product to the basket, viewing the page of a specific Product in the Online Shop or analysing the history of previous purchases in the Online Shop. A condition for such profiling is that the Controller holds the person's personal data so that it can then send them, for example, a discount code.

5.4. The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.

6. RIGHTS OF THE DATA SUBJECT

6.1. Right of access, rectification, restriction, erasure or portability – the data subject has the right to request from the Controller access to their personal data, their rectification, erasure ("right to be forgotten") or restriction of processing, and has the right to object to processing, as well as the right to data portability. The detailed conditions for exercising these rights are set out in Articles 15–21 of the GDPR.

6.2. Right to withdraw consent at any time – a person whose data are processed by the Controller on the basis of consent (under Article 6(1)(a) or Article 9(2)(a) of the GDPR) has the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

6.3. Right to lodge a complaint with a supervisory authority – a person whose data are processed by the Controller has the right to lodge a complaint with a supervisory authority in the manner and under the procedure set out in the GDPR and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Personal Data Protection Office.

6.4. Right to object – the data subject has the right to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them based on Article 6(1)(e) (public interest or tasks) or (f) (legitimate interest of the controller), including profiling based on those provisions. In such a case, the Controller may no longer process these personal data unless it demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or grounds for the establishment, exercise or defence of legal claims.

6.5. Right to object to direct marketing – where personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning them for such marketing, including profiling to the extent that it is related to such direct marketing.

6.6. To exercise the rights referred to in this point of the privacy policy, you can contact the Controller by sending an appropriate message in writing or by e-mail to the Controller's address given at the beginning of the privacy policy, or by using the contact form available on the Online Shop website.

7. COOKIES IN THE ONLINE SHOP AND ANALYTICS

7.1. Cookies are small pieces of text information in the form of text files, sent by the server and saved on the side of the person visiting the Online Shop website (e.g. on the hard drive of a computer or laptop, or on the memory card of a smartphone – depending on the device used by the visitor to our Online Shop). Detailed information about Cookies and the history of their creation can be found, among others, here: https://en.wikipedia.org/wiki/HTTP_cookie.

7.2. Cookies that may be sent by the Online Shop website can be divided into different types according to the following criteria:

By their provider:

1) own (created by the Controller's Online Shop website) and
2) belonging to third parties (other than the Controller)

By how long they are stored on the device of the person visiting the Online Shop website:

1) session cookies (stored until you log out of the Online Shop or close the web browser) and
2) persistent cookies (stored for a specified time, defined by the parameters of each file, or until deleted manually)

By the purpose of their use:

1) necessary (enabling the Online Shop website to function properly),
2) functional/preference (enabling the Online Shop website to be adapted to the preferences of the visitor),
3) analytical and performance (collecting information on how the Online Shop website is used),
4) marketing, advertising and social media (collecting information about the person visiting the Online Shop website in order to display advertisements to that person, personalise them, measure their effectiveness and carry out other marketing activities, including on websites other than the Online Shop website, such as social networks or other websites belonging to the same advertising networks as the Online Shop).

7.3. The Controller may process data contained in Cookies when visitors use the Online Shop website for the following specific purposes:

Purposes of using Cookies in the Controller's Online Shop

identifying Service Recipients as logged in to the Online Shop and showing that they are logged in (necessary Cookies)

remembering Products added to the basket in order to place an Order (necessary Cookies)

remembering data from completed Order Forms, surveys or login details for the Online Shop (necessary and/or functional/preference Cookies)

adapting the content of the Online Shop website to the individual preferences of the Service Recipient (e.g. colours, font size, page layout) and optimising the use of the Online Shop pages (functional/preference Cookies)

keeping anonymous statistics showing how the Online Shop website is used (analytical and performance Cookies)

displaying and rendering advertisements, limiting the number of times advertisements are shown and ignoring advertisements that the Service Recipient does not wish to see, measuring the effectiveness of advertisements, and personalising advertisements, i.e. studying the behavioural characteristics of visitors to the Online Shop through anonymous analysis of their actions (e.g. repeated visits to certain pages, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their predicted interests, also when they visit other websites in the advertising network of Google Ireland Ltd. and Facebook, i.e. Meta Platforms Ireland Ltd. (marketing, advertising and social media Cookies)

7.4. In the most popular web browsers, you can check which Cookies (including how long they last and their provider) are being sent by the Online Shop website at a given moment as follows:

  • In Chrome: (1) click the padlock icon on the left of the address bar, (2) go to the "Cookies" tab.
  • In Firefox: (1) click the shield icon on the left of the address bar, (2) go to the "Allowed" or "Blocked" tab, (3) click "Cross-Site Tracking Cookies", "Social Media Trackers" or "Tracking Content"
  • In Internet Explorer: (1) click the "Tools" menu, (2) go to "Internet Options", (3) go to the "General" tab, (4) go to "Settings", (5) click "View files"
  • In Opera: (1) click the padlock icon on the left of the address bar, (2) go to the "Cookies" tab.
  • In Safari: (1) click the "Preferences" menu, (2) go to the "Privacy" tab, (3) click "Manage Website Data"

Regardless of the browser, using tools available e.g. at: https://www.cookiemetrix.com/ or: https://www.cookie-checker.com/

7.5. As standard, most web browsers on the market accept the saving of Cookies by default. Everyone can set the conditions for using Cookies in the settings of their own web browser. This means that you can, for example, partially limit (e.g. temporarily) or completely disable the saving of Cookies – in the latter case, however, this may affect some functions of the Online Shop (for example, it may not be possible to go through the Order process using the Order Form because Products are not remembered in the basket during the subsequent steps of placing an Order).

7.6. Web browser settings regarding Cookies are important for consenting to the use of Cookies by our Online Shop – under the law, such consent may also be given through the web browser settings. Detailed information on changing Cookie settings and deleting Cookies yourself in the most popular web browsers is available in the browser's help section and on the following pages (just click the link):

7.7. The Controller may use Google Analytics and Universal Analytics services provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) in the Online Shop. These services help the Controller keep statistics and analyse traffic in the Online Shop. The data collected are processed as part of these services to generate statistics helpful in administering the Online Shop and analysing traffic in the Online Shop. These data are aggregated. When using these services in the Online Shop, the Controller collects data such as the sources and media through which visitors reach the Online Shop and how they behave on the Online Shop website, information about the devices and browsers from which they visit the website, IP address and domain, geographical data, demographic data (age, gender) and interests.

7.8. A person can easily block the sharing of information about their activity on the Online Shop website with Google Analytics – for example, by installing the browser add-on provided by Google Ireland Ltd., available here: https://tools.google.com/dlpage/gaoptout?hl=en.

7.9. As the Controller may use advertising and analytical services provided by Google Ireland Ltd. in the Online Shop, the Controller points out that full information on how Google Ireland Ltd. processes the data of visitors to the Online Shop (including information stored in Cookies) can be found in the privacy policy of Google services available at: https://policies.google.com/technologies/partner-sites.

7.10. The Controller may use the Facebook Pixel service provided by Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) in the Online Shop. This service helps the Controller measure the effectiveness of advertisements, learn what actions visitors to the Online Shop take and display tailored advertisements to them. Detailed information on how the Facebook Pixel works can be found at:
https://www.facebook.com/business/help/742478679120153?helpref=page_content.

7.11. The operation of the Facebook Pixel can be managed through the advertising settings in your account on Facebook.com:
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.

8. FINAL PROVISIONS

The Online Shop may contain links to other websites. The Controller encourages you to read the privacy policies of other websites after going to them. This privacy policy applies only to the Controller's Online Shop.

version 2.0.0 of 26 January 2023

Prokonsumencki.pl certificate of the sklepdlalekarza.com online shop

Earlier versions of the documents (in Polish) can be found at:
https://sklepdlalekarza.com/pl/content/category/9-dokumenty-archiwalne

This website contains content intended for professionals in medicine or in the trade of medical devices. Are you such a person and would you like to view the content of the website?

OK No